Step 1: Search the trip ID under the "Search by Trip ID" option on the dashboard then click on the "Tri sheet" option as highlighted below:
Step 2: Search the employee for which geo fence alert is raised
Step 3: In device health log search for (Employee "emp name" sign off was saved )
Step 4: check the geo codes distance between signoff received from health logs and with the office or home geo code depending upon the trip type.
The distance between home geo-code and actual Drop geo-code is 260 meters and the configuration for home is set to 200 meters
Step 5: check the configurations set Geo-Fence alert also to check Geo-Fence alert is genuine or not kindly check GPS signal loss and also monitor the geocode accuracy.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article